Key Account Executive
Sales
Kuala Lumpur, Malaysia
Full-time
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Job Responsibilities
- Accelerate revenue growth across the Asia-Pacific and global markets by running a high-activity, metrics-driven sales motion to actively hunt, prospect, and win net-new strategic accounts.
- Execute disciplined cold outreach, strategic calling, and multi-channel prospecting sequences to initiate new business conversations with target commodity procurement and executive leaders.
- Establish, nurture, and sustain long-term senior relationships with existing corporate accounts, ensuring high retention rates while continuously mapping organizational buying groups to uncover upsell and cross-sell opportunities.
- Drive sales and penetration of the company’s premium global product portfolio, positioning price benchmark service, high-tier intelligence database services, bespoke consulting projects, and expert-led research reports to match clients' strategic mandates.
- Maximize commercial returns from global industry events, exhibitions, and summits by turning networking opportunities into actionable leads and accelerated revenue.
- Interface directly with multinational clients to diagnose their strategic research and data pain points, converting complex client requirements into qualified sales pipelines and customized product solutions.
- Deliver on commercial KPIs, managing the entire account lifecycle with equal emphasis on acquiring high-value new logos and maximizing premium account retention and upsell rates.
- Monitor global non-ferrous metals and recycling spot markets closely, converting fast-moving market fluctuations into consultative sales arguments to elevate the company's market authority.
- Align closely with global in-house analyst teams, data divisions, and regional customer success groups to ensure seamless delivery of tailored consulting and data solutions.
Job Requirements
- Bachelor’s degree or above, background in metals, commodities, finance, or industrial supply chains (preferred, but not required).
- Native or near-native fluency in professional English (written and spoken) to steer high-stakes business negotiations; full professional proficiency in Mandarin is required to bridge communication between the Shanghai headquarters and global market clients.
- Proven track record of successful sales or account management experience, with a demonstrated ability to independently manage both net-new logo acquisition and existing client retention.
- Possess a hunter mindset with exceptional drive, resilience, and a metrics-driven approach to consistently meet and exceed commercial targets.
- Strong pipeline management discipline, with a solid understanding of managing conversion ratios, pipeline coverage, and structured sales processes within standard CRM systems.
- Highly adaptable to international travel schedules across different time zones, with a proactive, self-driven approach to cross-border territory expansion.
- Highly collaborative mindset, capable of managing complex, cross-functional internal communication channels (e.g., across regional entities and technical analyst groups) to ensure seamless project execution.